TransMark-IT - The DocuPeak Difference

Experience the DocuPeak Difference

When the time comes for your company to invest in an Enterprise Content Management (ECM) system, there are a variety of factors you will want to consider. In the first place, it is important to know the type of architecture and technologies a product is based on. Initial and long-term costs will also influence your decision when selecting a system for your business. Of course, you want to be assured that the product you choose will be able to stand the test of time. It should be flexible in its capabilities and configuration, and it must be easy to use on a day-to-day basis.

The engineers at TransMark-IT have been designing and building ECM systems for well over 20 years using some of the most popular products in the industry. At the beginning of 2008, we decided to focus our attention exclusively on a product that immediately impressed us due to the fact that is the most advanced and robust business system we have ever encountered; ECM or otherwise. This page highlights some of the key components that make Webiplex DocuPeak the ECM product TransMark-IT recommends to all of its clients.

SaaS or On-Premise

Many of us have become familiar with the term "Software as a Service" by now, and many vendors claim to support this model, but the truth is that most products simply do not implement it properly. DocuPeak's SaaS architecture is thoroughly and precisely developed, which allows for robust trouble-free management of off-site content. With DocuPeak, both the data content and the document content can be stored on their external servers. In many other ECM systems, data records might be held off-site, but document files are often required to be housed on-premise.

A critical component of SaaS implementations lies in the quality and integrity of the underlying data center. DocuPeak uses Hosting.com to store all of its off-site data and content - a company that is consistently rated as the leader of their industry. In fact, DocuPeak was recognized in a recent case study article for its innovative use of Hosting.com's high performance cloud server infrastructure.

All of DocuPeak's application services and data storage can also be managed with a traditional on-premise implementation. For companies that have the necessary infrastructure in place, it makes the most sense to plan for an on-premise install right from the start. One of the great thing about DocuPeak's SaaS architecture, though, is that a company can begin with the lower cost external storage approach, then gradually migrate to a more robust on-premise model as their business requirements grow. DocuPeak contains all of the functionality and tools necessary to make this type of transition effortless and seamless.

Workflow and Rule Processing

All reputable ECM systems must contain the ability to easily create workflow process that utilize flexible rule-based processing. Most of today's ECM products rely on "home grown" modules to facilitate this functionality, but DocuPeak has leveraged the Microsoft.NET Workflow Foundation and rule processing engine in its system. This amazing technology allows for extremely robust workflow processes to be developed using a flexible graphical designer, including the implementation of very sophisticated workflows that automate "complex deal evaluations". Many non-ECM products have already adopted this technology, so DocuPeak's workflow builder will have the added advantage of being familiar to the IT staff of most companies.

Multi-Tenant Database

In very large and complicated business systems, the need to properly manage numerous origins of data use becomes absolutely paramount. Those who are familiar with the term "multi-tenant database" know it is a tactic that is frequently discussed, but rarely implemented correctly. DocuPeak utilizes the most impressive database model we have ever experienced in a business system. Instead of discussing all of the facets involved with solid data design, we have provided a document that describes the high-level principles behind DocuPeak's database architecture.

Service Oriented Architecture

DocuPeak is built on a sophisticated and highly flexible SOA design model. Its Web service isn't just a Web API – it also acts as the application layer for the DocuPeak platform. This means that the user interface and all client-side tools of DocuPeak use this interface to do their work. If there is ever a need for the IT professional to write a script or external code, they will have access to all possible operations. Other process or document management solutions often provide either an API or a somewhat configurable application with little or no API. DocuPeak is the first to provide the best of both worlds: a building-block approach to application development, and a full-featured and complete SOAP-compliant API.

Business Benefits / ROI

The capabilities and functionality of this impressive system platform cannot be emphasized enough. DocuPeak's intelligent and insightful design will definitely lend toward a quick return on any investment. Its robust workflow processing, full feature set, rich user interface, ease of management, and effortless deployment are all valuable assets that make it a beneficial business system addition to any corporate BPM infrastructure. You can decide which level your company needs to start out with, then gradually distribute the associated cost of ownership over time as your use of the system continues to expand.

TransMark-IT is actively involved in the advancement of DocuPeak as the next best product in the ECM industry. Please contact us to arrange for a complete product demonstration, and to discuss all the ways that this amazing technology can have a major impact on your business.